Support

We’re here to help you, but we’re also a very small team and Customer Support can get pretty overwhelming when thousands of people are attending an epic online event like this.

1. Before opening a ticket, please review the following Frequently Asked Questions.

2. If your question is not answered, please submit a Customer Support ticket at the bottom of this page.

Thanks!

David Jenyns & The Business Systems Summit Team


FAQ

I placed my order, but have not received a confirmation email with information about how to access my purchase. Is there a delay?

I accidentally clicked the “Add to Cart” button on the order form multiple times and was charged for multiple orders. May I have the extra orders refunded?

Help! I can’t get the videos to play or they are skipping/playing slowly…

Thanks for reading! If you still need our help, please submit a ticket by clicking the blue chat icon in the lower right of your screen.

This support system is intended to address technical issues and concerns for the Business Systems Summit 2.0 online event itself. We encourage you to participate in the Facebook comments/live chat below each presentation and/or reach out directly to the speaker who is most relevant to your question via their established communication channels.

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